Privacy Policy
Your privacy and data security are our top priorities
Last Updated: October 1, 2025
At Dr. Ashray Kole's Expert Opinion Hematology Clinic, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
- Personal identification information (Name, email address, phone number, etc.)
- Medical history and health information you provide for expert opinion consultations
- Payment and billing information
- Communication records between you and our clinic
- Technical data including IP address, browser type, and device information
How We Use Your Information
- To provide comprehensive expert opinion consultations and medical services
- To communicate with you about your consultation, appointment scheduling, and follow-ups
- To process payments and maintain accurate billing records
- To improve our services and develop new features
- To comply with legal obligations and healthcare regulations
- To send you important updates about our services (you can opt-out of marketing communications)
Data Protection & Security
- We implement industry-standard security measures to protect your personal and medical information
- All sensitive data is encrypted both in transit and at rest
- Access to your information is restricted to authorized healthcare professionals only
- We comply with privacy and other applicable healthcare privacy laws
- Regular security audits and updates are conducted to maintain data integrity
- We do not sell or rent your personal information to third parties
Information Sharing
- We may share your information with healthcare providers involved in your care
- Third-party service providers who assist in our operations (under strict confidentiality agreements)
- Legal authorities when required by law or to protect rights and safety
- With your explicit consent for specific purposes
- We do not share your information for marketing purposes without your permission
Your Rights
- Access: You can request a copy of your personal information
- Correction: You can request corrections to inaccurate information
- Deletion: You can request deletion of your data (subject to legal requirements)
- Restriction: You can request limitations on how we use your information
- Portability: You can request transfer of your data to another provider
- Objection: You can object to certain types of data processing
- Withdraw Consent: You can withdraw previously given consent at any time
Cookies & Tracking
- We use cookies to enhance your browsing experience and analyze website traffic
- Essential cookies are necessary for website functionality
- Analytics cookies help us understand how visitors interact with our site
- You can control cookie preferences through your browser settings
- Third-party services (like Google Analytics) may use cookies on our behalf
Data Retention
We retain your personal and medical information for as long as necessary to provide our services and comply with legal obligations. Medical records are retained in accordance with healthcare regulations and professional standards, typically for a minimum of 7 years from the date of last consultation.
When your information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Questions About Your Privacy?
Our team is here to address any concerns you may have about your data and privacy
Contact Us